General Satisfaction Rating
- 5 performers
Geek Squad Recommendations
I registered a declare document . My personal tv quit operating (bluish screen). We called finest purchase, they guided me to NERD SQUAD with a failed experimented with fix this dilemma. I paid $1500 for television plus $398 when it comes to incredible warranty if my personal TV recommended her providers, and now I am after a month waiting around for part ahead in. no repairs day, and each and every time I phone they let me know it will probably may be found in WEDNESDAY, it’s been 4 WEDNESDAYS today. It has already been the worst event actually! They informed me it could be up to ninety days that I would need wait for PART before they look at it to get replaced. just how can other folks carry out minus the situations they purchase and for how long were we assume to wait the facts we pay further guarantee onto be repaired? Never shell out a cent for warranty. It isn’t really beneficial and it’s really maybe not browsing help your position by resting about and waiting for bad provider!
Purchased huge TV from ideal Buy on for $. Purchased TECHNICAL Squad, complete Tech deal for any setting up and 1 yr. services policy for $100. They set up 4 appts., and cancelled each appt. merely times before apply. Each appt. cancelled considering out-of-stock. But, is instructed every time that products was at INVENTORY. Today, , obtained (5th notice) another e-mail of termination due to products becoming out-of-stock. I still have no my personal latest television, reimbursement of $ to Best Buy, nor the Geek Squad cost of $. Is told through Best purchase Co., they’d maybe not refund the Geek team $100 charge.
Purchased a site contract for extreme TV. Known as repeatedly. They answer, take down information and hang-up. Got a few appointments when it comes to technology to arrive. They just don’t show plus don’t name. Customer service does little. television still no longer working correctly. Best purchase will do nothing to correct the issueplete run-around. Don’t spend finances in the services contracts. They just don’t stand behind them.
I got myself a product through Best purchase with a 2 seasons Geek team coverage strategy. We came back this product (unopened) and obtained full refund easily through greatest purchase but Geek Squad refused to reimburse the cost of the safety arrange. I tried via phone as well as online cam – both refused. In the event it was claimed upfront when I purchased the program that there’s no refund, i might not have buy it.
Rewriting an evaluation because they were able to mend the problem on a single day after conversing with the manager in charge. Solomon came in to my house and managed to correct every thing I needed in games computer. Truly appreciated your own timely reaction.
Appointment affirmed with technical team customer support for 2-6pm additionally the agent calls myself in the morning they are coming to my personal home from 12-2pm that I’m perhaps not residence. Representative Solomon from Orlando Area nerd Squad informs me that I need to reschedule my personal appt. Poor customer service.
The worst knowledge. Got a LG automatic washer and got Geek team coverage for 4 age. The device stops working in 3 months. Parts is actually replaced by the external team. Equipment again stops working 4 days in the last 24 months. Every time the role try replaced. The 5th opportunity role is replaced, I query to get the machine changed oasis dating. They tell me if parts is available then there is need not replace the whole maker. And so I reserve the appointment for them to install the damaged part.