Total Happiness Rating
- 5 movie stars
Technical Squad Ratings
I recorded a declare document . My tv ended functioning (blue display). I also known as ideal purchase, they guided us to TECHNICAL TEAM with a failed attemptedto correct this issue. We compensated $1500 for television plus $398 when it comes to remarkable warranty when my TV needed her solutions, and then Im after one MONTH looking forward to part to come in. no restoration day, and every opportunity I contact they tell me it will come in WEDNESDAY, it’s been 4 WEDNESDAYS now. This has already been the worst knowledge previously! They told me it could be doing 3 months that I would personally need certainly to wait for the PART before they consider it to-be replaced. just how can other individuals perform with no points they purchase as well as for how much time tend to be we imagine to wait when it comes down to activities we shell out added guaranty onto be set? You shouldn’t spend a single thing for guarantee. It isn’t beneficial and it is not likely to let your position by resting around and looking forward to terrible service!
Purchased huge television from ideal purchase on for $. Purchased NERD team, Total Tech contract for the construction and 1 yr. solution plan for $100. They set up 4 appts., and terminated each appt. just weeks before apply. Each appt. cancelled considering out-of-stock. But, got instructed each time that devices was IN STOCK. Now, , received (5th see) another email of termination because gear getting out-of-stock. I nonetheless would not have my personal brand new TV, refund of $ to Top purchase, nor the nerd Squad cost of $. Was actually told through Best Buy Co., they would not reimburse the technical Squad $100 charge.
Taken care of a service contract for a large TV. Called a couple of times. They address, defeat resources and hang up the phone. Got a number of appointments for any technology to reach. They do not program nor call. Support service really does nothing. television however no longer working correctly. Better Buy can do nothing to fix the issueplete run around. Don’t waste finances regarding the service contracts. They just do not support them.
I purchased a product through Best Buy with a 2 seasons technical Squad safeguards strategy. I came back this product (unopened) and obtained complete refund quickly through most useful Buy but technical team refused to reimburse the cost of the shelter plan. I tried via phone as well as online chat – both refused. Whether or not it was indeed mentioned upfront whenever I purchased the plan that there’s no refund, I would personally not have purchase it.
Spinning an assessment as they managed to repair the problem on a single go out after conversing with the manager in charge. Solomon was available in to my personal home and managed to fix anything I needed from inside the games computers. Really valued the quick responses.
Consultation affirmed with technical group support service for 2-6pm and representative phone calls me personally each morning that they’re coming to my homes from 12-2pm that we’m perhaps not residence. Broker Solomon from Orlando room Geek group tells me that I want to reschedule my personal appt. Poor customer service.
One of several worst experiences. Have a LG automatic washer and had gotten Geek group security for 4 ages. The equipment reduces in a couple of months. Part was replaced because of the external organization. Equipment once more breaks down 4 times in the last 2 years. Whenever the parts was replaced. The fifth energy part was changed, we ask to obtain the machine changed. They let me know if the part is available then there is no need to change the complete maker. Thus I book the consultation to allow them to install the broken component.