I have never been dissatisfied using their services or goods offered.
Everyone Loves TJC and I also usually select their…
I like TJC and I also usually come across their own customer care really pleasing and useful. I additionally like the presenters as they jazz up my personal day while I observe the Chanel. I’ve just recently bought some beautiful Leighton Denny items. The hand-wash and cream made my hands actually smooth and smells devine.
There Has Been plenty of complications with your…
There is a lot of difficulties with your internet site, rendering it near on impossible to bid about ?1 deals. When I called CS they merely say there are no difficulties. It has been taking place for per week today. Additionally there are a great number of delays acquiring my personal purchases around for shipping, and requests are split being provided on various dates making it difficult to continue on track to what We have gotten and the things I haven’t.Other than that in most cases i will be pleased with products.
Completely wrong product sent
My personal partner purchased me the Opatra Synergy Set in flower, on 28/08/21. He provided they to me 14 days in the past. I opened it several days back as well as being not the set in rose so there are no safety protects on the three devices. I called customer service yesterday and I also cannot get back the set as we have experienced it significantly more than thirty day period. Moreover it mentions regarding the bill there ended up being free renewal peeling serum which we did not see. I’ll be moving my issue onto Trading requirements on Monday.
Excuse After Justification
We ordered from the eighteenth Sep whilst still being never have received my personal stuff. Current justification is caused by a technical mistake, final days was due to personnel isolating. You will find sent a lot of emails and phone calls.Each opportunity I am told it is often resolved! We have the TJC plus which ensures a 2 time rapid shipment, it does not verify something, my previous purchase got more 14 days. Eliminate, it’s really maybe not worth the hassle!
I am really sorry that you haven’t was given the item. Your most certainly requires received it chances are. I’m thus sorry.
The matter is escalated toward handling of the Warehouse and I need required immediate dispatch with the stuff.
Best wishes,CraigTJC – Customer Care
Purchased a young child’s money box on 28th…
Purchased a kid’s money-box on 28th September and get perhaps not received it yet, concerned
Thank-you for your analysis.
It is very unsatisfactory to understand you haven’t obtained the item. I could note that it actually was dispatched throughout the 7th Oct.
A part in the Resolutions teams would be assisting you with this specific order shortly.
Best wishes,CraigTJC – Customer Care
Avoid at positively all prices
About a week ago we located your order for a ring and wristband from TJC. I got myself these as a final instant birthday gift.
The afternoon following the purchase was still caught on „being prepared“ into the application therefore I sent TJC a message to ask for an upgrade as I opted for quick shipping and taken care of it.
About an hour afterwards Ben replied with, I’m checking their order now and I’ll take touch immediately. Another 2 the past without an update from Ben’s previous mail. And so I emailed them AGAIN. Now i obtained an answer over a day later to state, sorry but we cannot look for an order within the purchase quantity you really have offered.
Then I delivered another email anxiously to Ben stating TJC have chosen to take the amount of money from my personal bank. I’d like the merchandise or a refund or i’m going to be getting in touch with my personal lender.
Another a day later Ben replies once again. This time around he states he’s got located the transaction but as a result of a technical mistake with TJC the order has not been invoiced. Then informed me that payment had not experience to TJC and was still pending with my bank. He guaranteed me that purchase had not reached TJC along with 5 to 7 business days money would obviously feel returned to my personal levels. I examined the TJC application and purchase have gone away from my personal order records.
Most disappointed nowadays panic ed that i mightn’t have the gift suggestions over time I ordered alike goods again from TJC accounts on Amazon with guaranteed prime delivery.
These things appeared a single day after.
From attraction we established my TJC membership just to find out if the original purchase have reappeared and revealed as terminated. Whenever I eliminated into my purchase records to my personal shock your order have reappeared and then revealed as https://hookupsearch.net/women-seeking-women/ dispatched.
I emailed TJC over repeatedly Ben replied 35 time after. The guy said that your order had today become dispatched and would arrive at my house within 24 hours.
Completely extravagant customer service and I also have 2 of the same bracelets and 2 of the identical bands.
I will have the inconvenience when trying to return the next order through Amazon to obtain a reimbursement.
P.S the wristband that I bought from TJC on Amazon is exactly the same bracelet when I purchased from the TJC site. Yet in the Amazon wristband the gemstones become half the dimensions due to the fact treasure rocks about one we initially bought from TJC. This causes me to think that the quality isn’t reliable.